SOYE Bodyguard Rabbit I

Smart Sharing and Privacy Protection:Solar Outdoor Security Camera supports multi-user connectivity and device sharing with 8-128GB micro SD card (not included) and free 3-day trial cloud storage, Out and about or busy at work, you may ignore the notification, but family members can scan your code to access the camera and protect your home together, while we focus on customer security and privacy protection, all images are encrypted, and no one can access the information without your consent. PIR Sensing and Two-Way Talk: The solar security camera chooses a more complete PIR sensing technology, intelligently distinguishes people, cars, pets, passing, staying, leaving, etc., pushes them to the APP''Vicohome''in real-time, and can draw customized monitoring areas at the same time, through the built-in microphone and speaker, Remote warnings can be used in emergency situations to prevent losses. Also, chat with family and friends in real time. Let you know the dynamic anytime, anywhere. IP65 Waterproof and Enhanced WiFi Antenna: The wireless outdoor security WiFi camera is made of enhanced IP65 material, which can be used safely regardless of rain, sunlight, high temperature, and severe cold. At the same time, it is equipped with a high-gain 4dbi WiFi antenna and 2.4G WiFI transmission, which can receive your data in a wider range. The network signal has good wall penetration, and strong anti-interference ability, and realizes the security protection for the whole year. 2K 3MP and ColorNight Vision: The wireless outdoor camera uses the most advanced 1/3CMOS color sensor and advanced 2K 3MP optical lens. Provides detailed and clear graphics and video even in low light conditions, while the upgraded high-power white light and built-in infrared LED array can help you capture colorful pictures and videos at night with a night vision range of 7-10 Meters, and can capture more things in the dark, can see any corner you want to monitor, let you sleep peacefully. Solar Powerd and Full 360° Coverage: The solar security camera has a built-in 9000mah rechargeable battery and is fully charged through the solar panel or USB cable, to achieve a 100% wireless and uninterrupted power supply. Never need to disassemble the camera to charge, At the same time, the APP can control the horizontal 355° and vertical 90° rotation angles, and easily cover the 360° field of view. It can bring you 365 days of uninterrupted protection,and ensure your home's safety.

Shipping Policy

Please read the following information to understand our shipping policy:

Order Amount and Shipping Costs Calculation:

1. If your total order value is less than $80, standard shipping will require an additional cost of $15. If you choose expedited shipping, it will cost $30.

2. Free shipping is a benefit for orders amounting to or exceeding $80. This means that if your total order reaches this threshold, you can enjoy standard shipping absolutely free. However, in this scenario, if you choose expedited shipping, you'll be required to pay a cost of $15.

Estimated Shipping Times:

1. For standard shipping, our estimated delivery time generally ranges between 7 to 25 business days. This timeframe includes the processing of the order, packing, and transportation.

2. If you choose the expedited shipping option, the estimated delivery time is between 3 to 15 business days. Please note, expedited service may vary depending on the specific conditions of each region.

Global Warehouses and Shipping Areas:

1. To process and deliver your orders faster, we have local warehouses in most areas of the world. This allows us to minimize unpredictable delays arising from cross-border shipping.

2. Our shipping services cover all global areas. However, please note that we are unable to ship to PO Box addresses.

We understand the high expectations you have with every order and we do our utmost to ensure your goods arrive in a timely and secure manner. If you have any questions about our shipping policy at any time, or need further assistance, our customer service team is always ready to help you. We are more than happy to answer your questions and provide any assistance you may need.
Email：service@soye.com
TEL：209-246-9548

Return & Exchange Policy:

We highly value your satisfaction, and therefore, we have established the following return and exchange policy to ensure your shopping experience is as smooth as possible.

1. Return & Exchange Period: From the date you receive the product, you have 14 days to apply for a return or exchange. Please note, the return or exchange application must be completed within these 14 days.

2. Conditions for Return & Exchange: Within 14 days, as long as the product is not unsealed, you can apply for a return or exchange. Please ensure the original packaging of the product is intact and all accessories, gifts, manuals, etc., are unused or undamaged.

3. Return & Exchange Process: If you wish to return or exchange a product, please apply on the "My Orders" page on our website, select the products you want to return or exchange, and follow the steps prompted on the page.

4. Refunds: Once we receive and confirm that your returned product meets the return and exchange conditions, we will process your refund within 7 working days. The refund will be returned to your original payment account.

5. Quality Issues: If you find that the product has quality issues, whether it has been unsealed or not, you can apply for a return or exchange. We will cover the shipping costs for you.

Please carefully read and understand the above return and exchange policy. If you have any questions, feel free to contact our customer service team any time. We are here to serve you.
Email：service@soye.com
TEL：209-246-9548