SOYE Bodyguard Rabbit V
【Easy Setup & SD/Cloud Storage】Our Home security camera system is easy to set up through a 2.4Ghz WiFi according to the instructions(support 2.4GHz WiFi ONLY).Event recording can be saved on SD card (up to 128G and SD card not include)cloud storage.
【Wireless Camera & IP65 Waterproof】Wire-free WiFi camera with enhanced 4dbi antennas.It makes the WiFi connection more stable.With IP65 waterproof level, it can prevent rain from damaging your solar security camera.You can freely install it in the backyard front door wall etc.
【Smart PIR Motion Sensor & 2-Way Audio】This solar security camera has advanced PIR sensor, camera can accurately capture suspicious events humans or pets,and it will send you real-time alerts when motion detected. Security camera built-in speaker and microphone enables you to remotely talk with people.
【2K HD & PTZ Camera】2K resolution wireless security camera. 49ft Color Night Vision. Wide-angle lens combined with 355°horizontal rotation and 120°vertical rotation is controllable on the app,this outdoor camera will help monitor wider areas and record more clear videos.
【Rechargeable Battery with Solar Panel】Equipped with rechargeable battery and solar panel, you can charge it by solar panel or USB cable, it can ensure continuously power supply for the WiFi outdoor camera.
Shipping Policy
Please read the following information to understand our shipping policy:
Order Amount and Shipping Costs Calculation:
1. If your total order value is less than $80, standard shipping will require an additional cost of $15. If you choose expedited shipping, it will cost $30.
2. Free shipping is a benefit for orders amounting to or exceeding $80. This means that if your total order reaches this threshold, you can enjoy standard shipping absolutely free. However, in this scenario, if you choose expedited shipping, you'll be required to pay a cost of $15.
Estimated Shipping Times:
1. For standard shipping, our estimated delivery time generally ranges between 7 to 25 business days. This timeframe includes the processing of the order, packing, and transportation.
2. If you choose the expedited shipping option, the estimated delivery time is between 3 to 15 business days. Please note, expedited service may vary depending on the specific conditions of each region.
Global Warehouses and Shipping Areas:
1. To process and deliver your orders faster, we have local warehouses in most areas of the world. This allows us to minimize unpredictable delays arising from cross-border shipping.
2. Our shipping services cover all global areas. However, please note that we are unable to ship to PO Box addresses.
We understand the high expectations you have with every order and we do our utmost to ensure your goods arrive in a timely and secure manner. If you have any questions about our shipping policy at any time, or need further assistance, our customer service team is always ready to help you. We are more than happy to answer your questions and provide any assistance you may need.
Email:service@soye.com
TEL:209-246-9548
Return & Exchange Policy:
We highly value your satisfaction, and therefore, we have established the following return and exchange policy to ensure your shopping experience is as smooth as possible.
1. Return & Exchange Period: From the date you receive the product, you have 14 days to apply for a return or exchange. Please note, the return or exchange application must be completed within these 14 days.
2. Conditions for Return & Exchange: Within 14 days, as long as the product is not unsealed, you can apply for a return or exchange. Please ensure the original packaging of the product is intact and all accessories, gifts, manuals, etc., are unused or undamaged.
3. Return & Exchange Process: If you wish to return or exchange a product, please apply on the "My Orders" page on our website, select the products you want to return or exchange, and follow the steps prompted on the page.
4. Refunds: Once we receive and confirm that your returned product meets the return and exchange conditions, we will process your refund within 7 working days. The refund will be returned to your original payment account.
5. Quality Issues: If you find that the product has quality issues, whether it has been unsealed or not, you can apply for a return or exchange. We will cover the shipping costs for you.
Please carefully read and understand the above return and exchange policy. If you have any questions, feel free to contact our customer service team any time. We are here to serve you.
Email:service@soye.com
TEL:209-246-9548