SOYE Nanny II
Two-way Audio and SD/Cloud Storage: You can speak to your friends, family or pets when using our security camera; Provides the option to share the camera with your trusted people; SD card and Cloud Storage are optional; Supports up to 128GB SD card(buy separately) and cloud storage with financial encryption technology. Intelligent Motion & Real-time Alerts: Open the motion tracking and detection and customize the sensitivity and frequency before using Menggood camera; Receive instant alerts on your phone when someone in view; Automatically record a 6 seconds alert video to the cloud;. Flexible monitoring and 360° tracking: Menggood house camera can track up to 355° Horizontal & 70° Vertical rotation range; Pan and tilt easily with YI loT App, our home camera is very suitable for monitoring the elderly, kids and pets;. 1080P HD and Clear Night Vision: This inside camera can display 1080P HD images during the day and night; Our pet camera especially enhances the image quality and monitoring range of night vision, allowing you to get a clearer view in the dark. Faster and More Stable 5G Chip: Use most advanced 2.4ghz/5ghz technology chip, our indoor security camera is faster and more stable; Lower latency, this WI-FI camera will shows you smoother images.
Shipping Policy
Please read the following information to understand our shipping policy:
Order Amount and Shipping Costs Calculation:
1. If your total order value is less than $80, standard shipping will require an additional cost of $15. If you choose expedited shipping, it will cost $30.
2. Free shipping is a benefit for orders amounting to or exceeding $80. This means that if your total order reaches this threshold, you can enjoy standard shipping absolutely free. However, in this scenario, if you choose expedited shipping, you'll be required to pay a cost of $15.
Estimated Shipping Times:
1. For standard shipping, our estimated delivery time generally ranges between 7 to 25 business days. This timeframe includes the processing of the order, packing, and transportation.
2. If you choose the expedited shipping option, the estimated delivery time is between 3 to 15 business days. Please note, expedited service may vary depending on the specific conditions of each region.
Global Warehouses and Shipping Areas:
1. To process and deliver your orders faster, we have local warehouses in most areas of the world. This allows us to minimize unpredictable delays arising from cross-border shipping.
2. Our shipping services cover all global areas. However, please note that we are unable to ship to PO Box addresses.
We understand the high expectations you have with every order and we do our utmost to ensure your goods arrive in a timely and secure manner. If you have any questions about our shipping policy at any time, or need further assistance, our customer service team is always ready to help you. We are more than happy to answer your questions and provide any assistance you may need.
Email:service@soye.com
TEL:209-246-9548
Return & Exchange Policy:
We highly value your satisfaction, and therefore, we have established the following return and exchange policy to ensure your shopping experience is as smooth as possible.
1. Return & Exchange Period: From the date you receive the product, you have 14 days to apply for a return or exchange. Please note, the return or exchange application must be completed within these 14 days.
2. Conditions for Return & Exchange: Within 14 days, as long as the product is not unsealed, you can apply for a return or exchange. Please ensure the original packaging of the product is intact and all accessories, gifts, manuals, etc., are unused or undamaged.
3. Return & Exchange Process: If you wish to return or exchange a product, please apply on the "My Orders" page on our website, select the products you want to return or exchange, and follow the steps prompted on the page.
4. Refunds: Once we receive and confirm that your returned product meets the return and exchange conditions, we will process your refund within 7 working days. The refund will be returned to your original payment account.
5. Quality Issues: If you find that the product has quality issues, whether it has been unsealed or not, you can apply for a return or exchange. We will cover the shipping costs for you.
Please carefully read and understand the above return and exchange policy. If you have any questions, feel free to contact our customer service team any time. We are here to serve you.
Email:service@soye.com
TEL:209-246-9548